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Privacy Notice

Last updated October 20, 2025

Thank you for choosing to be part of our community at Habana Chandlery (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy.

If you have any questions or concerns about this Privacy Notice, or our practices regarding your personal information, please contact us at contact@habanachandlery.com.

When you visit our website www.habanachandlery.com (the “Website”) and, more generally, use any of our services (the “Services,” which include the Website), you trust us with your personal information — and we take that trust seriously.

This Privacy Notice explains what information we collect, how we use it, and what rights you have in relation to your data. Please read it carefully. If you disagree with any part of this notice, please discontinue the use of our Services.

This Privacy Notice applies to all information collected through our Services (including our Website), as well as through any related services, sales, marketing, or events conducted by Habana Chandlery.

 

1. What Information Do We Collect?

We collect personal information that you voluntarily provide when making a purchase, subscribing to our newsletter, or contacting us through our website or social media.
This may include:

  • Name and contact details (email, address, phone number)
  • Payment information (processed securely through third-party payment providers)
  • Order details and preferences
  • Messages or feedback you send to us

We do not collect or store credit card numbers or banking details directly. All payments are processed through secure third-party gateways such as Shopify Payments, PayPal, or other certified processors.

2. How Do We Use Your Information?

We use your personal information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer service responses
  • Improve our products and customer experience
  • Send promotional messages (only if you’ve opted in)
  • Comply with legal or regulatory obligations

We will never sell or rent your personal information.

3. Will Your Information Be Shared With Anyone?

We only share information with trusted third parties necessary to operate our business, such as:

  • Payment processors
  • Shipping carriers (e.g., USPS, UPS)
  • Website hosting and analytics providers

These partners are required to keep your information secure and use it only for the agreed purpose.

4. Who Will Your Information Be Shared With?

Your data may be shared with:

  • Service providers who perform services on our behalf (order processing, delivery, IT support)
  • Legal authorities if required by law or to protect our rights
  • Business partners in case of collaborations or limited-time promotions (only with your consent)

5. Do We Use Cookies and Other Tracking Technologies?

Yes. We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences.

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly without them.

6. How Long Do We Keep Your Information?

We retain your personal data only as long as necessary to fulfill the purposes described in this notice — such as completing your purchase or complying with legal requirements.
When no longer needed, we securely delete or anonymize your information.

7. How Do We Keep Your Information Safe?

We implement appropriate technical and organizational security measures to protect your personal data, including encrypted connections (SSL), password protection, and restricted access.

However, please remember that no online transmission or storage system can be 100% secure, and we cannot guarantee absolute protection.

8. Do We Collect Information From Minors?

We do not knowingly collect or market to anyone under the age of 18.
If we learn that personal information has been collected from a minor, we will delete it immediately.

9. What Are Your Privacy Rights?

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing emails at any time (via “unsubscribe” link)

To exercise your rights, please contact us at contact@habanachandlery.com.

10. Updates to This Notice

We may update this Privacy Notice from time to time. The updated version will be indicated by a new “Last updated” date and will be effective immediately upon posting.
We encourage you to review this page periodically.

11. How Can You Contact Us About This Notice?

If you have any questions, comments, or concerns about this Privacy Notice, or wish to exercise your data rights, you may contact us at:

Habana Chandlery

Additional Protection Clause

By using our website and making a purchase, you acknowledge and agree that Habana Chandlery is a small artisan business, and while we make every effort to protect your information and ensure a safe shopping experience, we cannot be held liable for unauthorized access, delays, or actions of third-party service providers beyond our control.

Everything we craft begins with a spark of passion and ends with something made just for you
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